What do GTE, Cleveland
Clinic, NASA, Princeton Health Group, McDonalds, British
Airways, USAID and the US Navy have in common? They
have all used Appreciative Inquiry
to improve communications, create more effective
management, develop leadership, build high performance
teams, engage employees, and increase innovation.
Are you ready for a positive
approach to personal and organizational change?
Tired of the same old focus on
what's not working, what's wrong, who's to blame and
how overwhelming it all is?
Do you have hopes and dreams to achieve success
yourself or your organization?
Would you enjoy seeing employee engagement,
commitment and enthusiasm arise along with an
increase in the bottom line?
Are you searching for a way to establish open communication, rather than reduce
conflict and negativity?
Would you like a way to expand and amplify what
works, instead of throwing money away trying to
fix what doesn't?
Do you wish to unleash human
potential and create a true learning
How do we do this? Through a process of
appreciative inquiry we
the positive core of your life or organization, develop
the dream, design systems to implement the dream and
sustain the positive momentum. Organizations and
individuals who change, grow, move outside of their
comfort zone and learn quickly gain and maintain the
competitive advantage in all economic
How fast do you want to grow?
Are you ready to transform your "GOOD organization
AI can be used for virtually any
Human Systems change, including:
Attitude and Morale Change
Conflict Resolution and
Creating an Innovative
Missions and Goals
Vision & Values Clarification
What do you want MORE of?
Is Appreciative Inquiry?
Appreciative Inquiry is a recent approach to organizational
development that taps into the heretofore unrecognized
resources within a person or an organization to draw forth
best business practices
Simply put, Appreciative Inquiry
looks for the BEST in people and organizations to facilitate change and realize
potential, instead of rooting around for problems to fix. Instead of
asking, "What's wrong here?" Appreciative Inquiry reframes the
question to ask, "What's right here?"
“Appreciative Inquiry focuses us on
the positive aspects of our lives and leverages them to correct the negative.
It’s the opposite of ‘problem-solving.” - T. H. White
Organizations that have used Appreciative Inquiry for
their initiatives include*:
"Over the next year (following an Appreciative
Inquiry Summit) major changes were documented:
statistically significant decreases in absenteeism,
sales up over 200% and profits up 400%." - Rodrigo
Loures, President, Nutrimental Foods
"Over 10,000 innovations were attributed to the
Appreciative Inquiry process, earning GTE an ASTD
award for the best organizational change program in
the country." - Tom White, President, GTE
"The results of this work (Appreciative Inquiry)
are quicker, deeper and more dramatic than any I
have witnessed in nearly 20 years of OD work. In a
period of months this company and its people have
been transformed." - Amanda Trosten - Bloom,
Hunter Douglas Corp.
"We received the Catalyst Award as the best
place in Mexico for women to work after using
Appreciative Inquiry" - Avon Products- Mexico
"Management retention in the Appreciative
Inquiry group was 30% better than the group using
traditional problem solving." - Wendy's
Environmental Protection Agency/Office of
Research and Development held an Appreciative
Inquiry Summit on the topic of "Igniting Leadership
at All Levels: Working Together to Ensure The
United Religions Initiative (URI) was
founded in 2000 by an extraordinary global community
committed to promoting enduring, daily interfaith
cooperation and to ending religiously motivated
violence. Five years later, the URI includes
thousands of members in over 50 countries
representing more that 100 religions, spiritual
expressions, and indigenous traditions. To create
the initiative, URI used Appreciative Inquiry and
the revolutionary insights for organizing offered by
Dee Hock, founder of VISA international.
United States Navy held a four-day
Appreciative Inquiry Summit on the topic of "Bold
and Enlightened Naval Leaders at Every Level." The
inquiry resulted in more than 30 pilot projects.
Ben & Jerry's
Canadian Department of National
Save the Children
Courtyard by Marriott/Hampton Inn
Carnival Cruise Lines
Cocoa Beach Area
Chamber of Commerce
*While these are all
Appreciative Inquiry clients, The Success Doctor was not
involved in them unless specifically mentioned by name.
Principles for a Positive
The Constructivist Principle -
Words Create Worlds. What we believe to be real is
created by our words and social interactions.
The Simultaneity Principle -
Inquiry Creates Change. Asking questions is intervention.
Inquiry and change are simultaneous.
The Poetic Principle -
Organizations are mysteries to be appreciated, not problems
to be solved.
The Anticipatory Principle -
Image Inspires Action. The image of the future drives the
current behavior of any organization
The Positive Principle -
Positive Questions Lead to Positive Change.
questions we ask set the stage for what we find. The
bolder and more positive the questions, the bolder and more
positive the results.
The Wholeness Principle -
Everybody Owns a Piece of the Rock: Shared common
goals add impact to learning and create ownership of the